We will be happy to refund any READY TO WEAR Jeans that were received in an unsatisfactory condition. (Excluding p&p)
For Made to order (Custom) Jeans we will be happy to refund, again if it has been received in a unsatisfactory condition, but only partially refunded. As you will understand, to create an unique custom pair of Jeans takes time, effort and fabric. So you will only get refunded the price of the Jeans and not the full amount.
For refund of RTW Jeans please contact within 14 working days of receiving.
To insure a full refund please state on packaging 'returns'.
For Custom orders, please contact within 2 working days to cancel the order, If we do not hear anything then we will start the process and the order CAN NOT BE CANCELLED.
If you receive the Jeans and do wish to get a refund, please send an email to email@example.com within 14 working days of receiving the Jeans. As soon as we receive the Jeans back in the same condition we will partially refund you.
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